Legacy software constrains many retailers today. Disjointed applications foster business silos leading to blind spots undermining the commerce experience. Inflexible infrastructure hampers adapting to market changes in an instant.
Modern systems eliminate fragmentation while enabling indefinite scaling. NetSuite specifically is the choice of retailers worldwide to drive unified commerce amid ever-shifting customer behaviors through five core strengths:
1. Singular real-time visibility connecting disparate data
2. Rapid omnichannel experience activation
3. Seamless order orchestration and inventory optimization
4. Flexible customization aligning to unique needs
5. Nimble evolution matching industry transformation velocity
But platform potential alone guarantees nothing. Retailers also need implementation expertise easing the transition while extracting maximum value from NetSuite’s extensive capabilities.
Why Retailers Select NetSuite
Granular Visibility Fuels Results
Many aging retail software environments foster business silos preventing leaders from seeing correlations between disconnected activities happening simultaneously. Teams often manually combine scattered reports from various applications to attempt illuminating insights. But inherent delays render findings outdated by publication.
NetSuite provides unified real-time visibility into:
- Customer interactions spanning engagement channels
- Current inventory availability accounting for existing orders
- Accurate financial snapshot incorporating all transactions
- Ongoing promotions, discounts and pricing strategies
- Performance analytics tied to revenue goals and margin thresholds
With end-to-end process monitoring powered by embedded AI/ML, retailers know where they stand at all times to guide decisions. They spot issues quicker to resolve them faster while identifying growth opportunities often hidden within legacy reporting solutions.
Smooth Omnichannel Orchestration
Connecting experiences across physical and online touchpoints is imperative in modern commerce but exceedingly difficult with mismatched applications governing each channel. Disjointed infrastructure breeds fractured brands through inconsistent messaging, product representation, pricing strategies and more.
NetSuite synchronizes engagement contexts enabling:
- Unified merchandizing, promotions and customer profiles
- Shared payment and order processing flows
- Common warehousing and inventory data sets
- Tight coupling with external print/digital marketing efforts
- Real-time visibility into performance indicators
This omnichannel consistency delivers on customer expectations. But smart order and inventory management at scale brings it all together while boosting margins.
Sophisticated Order and Inventory Optimization
As order volume increases across fulfillment methods, complexity follows. Orchestrating orders with available inventory and preferred shipping methods on tight delivery timelines minimizes costs and maximizes revenue.
Built-in intelligent order management furnishes dynamic sourcing determinations and automated workflows matching orders to inventory based on proximity, status and configuration. Native warehouse management drives efficient allocation, put-away and picking processes using batching algorithms to optimize each movement.
Additional inherent support includes capabilities for:
- Drop shipping and special order handling
- Embedded 3PL (third-party logistics) integration
- Rule-based order transaction processing
- Real-time inventory visibility and optimization
Together this enhances the customer journey through accuracy and speed while regulating expenses behind the scenes. But addressing unique needs requires versatility beyond out-of-the-box features.
Inherent Customization for Retail Specialization
Although feature-packed, NetSuite allows retailers to incorporate capabilities specific to business models, product lines or various localization concerns spanning language, currency or regulatory considerations.
This unmatched customization is enabled through:
- SuiteCloud Platform bolting on connectors to essential apps
- SuiteFlow for creating automated workflows and processes
- SuiteAnalytics Workbook to construct custom reports
- SuiteBundler to generate tailored mobile applications
- Variety of development options spanning JavaScript, Java and REST APIs
Retailers essentially mold NetSuite directly to current and emerging needs without relying on vendor release cycles. The platform grows as market dynamics shift.
Built-in Adaptability for Constant Change
Unlike other solutions, NetSuite is constructed for the cloud delivering continuous delivery advantages translating to retail. New features, fixes, updates and upgrades activate automatically without interrupting operations.
Suddenly the capacity for innovation matches business strategy rather than IT release timelines. Functionality improvements no longer occur once every 3-5 years but instead activate daily. This brings advanced features like AI and machine learning to life rapidly aiding inventory forecasting, order promises and delivery date estimations.
But realizing such outcomes requires effective partnerships.
Extracting True Transformation Value from NetSuite
Transitioning to modern platforms supporting bold strategies enhances growth potential but requires experience easing disruption during complex initiatives. SuiteRep furnishes this through specialized retail implementation expertise as well as ongoing optimization and expansion services.
Proven success management principles manifesting as the SuiteRep Elevate methodology incorporate:
- Dedicated customer success teams including technical and business consultants
- Business discovery workshops charting strategic roadmaps
- Tailored NetSuite implementation project plans aligned to initiatives
- Pre-configured industry solutions lowering costs and complexity
- Proactive adoption, change management and readiness services
- Post go-live monitoring through solution health reviews
SuiteRep, as the world’s highest-rated NetSuite solution provider, possesses the deepest platform acumen from over 10,000 deployments. SuiteRep consultants become trusted partners through transparent service delivery practices built on a foundation of honesty, responsiveness and accountability at all times.
By selecting SuiteRep, retailers gain a navigational partner ready to guide any ambition fueled by NetSuite’s offerings. Contact SuiteRep today to schedule your free personal consultation!